Privacy Policy
Updated on
Privacy Policy
Clockwork Ideas (“Clockwork Ideas,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how you can contact us about your information.
Business name: Clockwork Ideas
Website: https://www.clockworkideas.com
Email: john.dahle@clockworkideas.com
Phone: (205) 936-6943
Information We Collect
We may collect information you provide directly to us, including your name, company name, email address, phone number, project details, support requests, appointment details, invoice questions, and any other information you choose to submit through our website, contact forms, email, phone, SMS, or related communication channels.
We may also collect basic website usage information such as device information, browser type, IP address, pages visited, referring pages, and analytics data used to understand and improve our website and services.
Contact Form Data
When you submit a contact form, we use the information you provide to respond to your inquiry, discuss services, provide support, schedule follow-up, and manage business communications. Contact form submissions may include your name, company, email address, phone number, and message.
SMS Opt-In Phone Numbers
If you provide your mobile phone number and opt in to receive SMS messages from Clockwork Ideas, we may use your phone number to send messages related to appointments, invoices, service updates, customer support, and operational notifications.
Message and data rates may apply. Message frequency may vary. You can opt out of SMS messages at any time by replying STOP. You can get help by replying HELP, calling (205) 936-6943, or emailing john.dahle@clockworkideas.com.
SMS consent is collected by Clockwork Ideas. SMS opt-in phone numbers and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes.
How We Use Information
We use information to:
- Respond to inquiries and provide customer support.
- Discuss, scope, deliver, and manage services.
- Send service-related communications, including appointment notices, invoices, service updates, support responses, and operational notifications.
- Provide AI automation, customer communication, scheduling, workflow automation, and business integration services.
- Improve our website, services, operations, security, and customer experience.
- Comply with applicable legal, regulatory, and contractual obligations.
Sharing Information
We do not sell personal information. We may share limited information with service providers who help us operate our website, communicate with you, deliver services, process analytics, host infrastructure, or maintain security. These providers are authorized to use information only as needed to provide services to Clockwork Ideas.
We may also disclose information if required by law, subpoena, court order, regulatory request, or when we believe disclosure is necessary to protect our rights, customers, users, or the public.
Data Retention
We retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Deletion Requests
You may contact us to request access, correction, or deletion of personal information, subject to applicable legal and operational limits. To request deletion or support, email john.dahle@clockworkideas.com or call (205) 936-6943.
You may opt out of SMS messages at any time by replying STOP to any message from Clockwork Ideas.
Updates
We may update this Privacy Policy from time to time. The updated date shown on this page reflects the latest version.
Contact
If you have questions about this Privacy Policy, contact Clockwork Ideas at john.dahle@clockworkideas.com or (205) 936-6943.